Technical Writing Resume
of Susan Huckle

As a freelance technical writer, I provide a variety of web content and technical writing services to local and long distance clients.

• Education
• Software
• Portfolio
• Organizations
• Recognitions
• Contact Information

SUMMARY OF QUALIFICATIONS

• Detail-oriented, self-driven, dependable, resourceful, friendly
• Excellent written communication skills
• 12 years experience HTML and CSS
• 6 years experience technical writing
• 15 years experience business writing
• Ability to hand-code HTML, XHTML, CSS
• Website layout: Dreamweaver, Fireworks, Flash
• Document preparation: Adobe FrameMaker, Microsoft Word, Publisher, PowerPoint, Madcap Flare
• PC maintenance and repair: Software and hardware troubleshooting

Technical Writing Resume - Part 1

EDUCATION

Business and Technical Communications

Austin Community College, Austin, TX. Certificate in Technical Communications. Graduated 2008. Cumulative GPA 3.7 (4.0 for major). Phi Theta Kappa, National Dean's List.

North Lake College, Irving, TX. Core curriculum. Cumulative GPA 4.0, 6 credits. Attended 2007.

Whatcom Community College, Bellingham, WA . Cumulative GPA 4.0, 2 credits. Attended 1992.

Completed course work:

Continuing Education

Web Content Writing and Editing, IWA-HWG. Certificate, 3 CEU's. 2007.
PC Maintenance and Repair. ICS, Scranton, PA. Diploma, 16 CEU's, 1998.

Technical Writing Resume - Part 2

SOFTWARE AND TECHNOLOGY

Platforms

• PC (proficient, including maintenance and repair)
• Mac

Internet & Web Site Layout

• HTML, XHTML, CSS
• Dreamweaver
• Fireworks
• Javascript

Microsoft

• Windows XP, Windows 7
• Office 2007: Word, PowerPoint, Excel, Access, Outlook, Publisher

Bookkeeping

• QuickBooks Pro (proficient)

Documentation, Print Layout, Indexing

• Madcap Flare 5, Mimic
• Adobe Framemaker 7.2
• Microsoft Office 2007: Word, Publisher, PowerPoint
• FastHelp
• PagePlus
• XRefHT32
• HTML Indexer

Graphics

• Fireworks
• Flash 8 (ActionScript 2.0)
• Adobe Illustrator, Photoshop
• Visio
• SnagIt
• Capture

Database

• Access
• RDS Advantage
• Siebel
• FellowshipOne

Proprietary

• PC Carbook
• Ford CONCEPS
• GSA AutoBid

Technical Writing Resume - Part 3

PORTFOLIO

Freelance Technical Writer, SEO Web Content Specialist, and
Technical Consultant

This is a brief sample of relevant past projects. I maintain a comprehensive hard-copy portfolio that is available for viewing by local clients.

• SEO Technical Writing - Web Content: SelsoftInc.com. Wrote homepage SEO website content for IT company; edited interior pages for clarity and added keywords, titles, and descriptions. Post-launch review and recommendations. (2010)
• SEO Web Content Writing - HTML/CSS: Glasslogic-Windshield-Repair.com. Webmaster, web copywriting, Site Build It writing services. Created graphics; optimized and inserted photos; Dreamweaver, Fireworks, HTML and CSS. (2009-present)
• SEO Technical Writing - Web Content - HTML/CSS: Word-Tips.com. Created an instructional website for Word 2007. SEO technical writing (tutorials and instructions); created graphics; optimized and inserted photos; Dreamweaver, Fireworks, Flash, SnagIt, HTML and CSS. (2008-present)
• Technical Consulting: Fizzell & Associates, LLC. Performed troubleshooting of Microsoft Windows and Microsoft Word problems. Provided website and social media consulting services. (1997-present)
• Business Form Design: Brian Herbert, AIA. Created custom form library for business start-up. Microsoft Word 2007. (2009)

• Technical Consulting: Melody Beattie, Author. Performed troubleshooting of Microsoft Windows and Microsoft Word problems. (2009)
• Microsoft Word Editing : iKnow, LLC. Reformatted business proposal according to bid specifications for high-tech company. Microsoft Word 2007. (2009)
• Help Files and User Guide: MediaComplete, LLC. Edited, rewrote, reformatted help file. Authored new help topics. Created companion user guide. FastHelp. (2009)
• Editing/Layout: [Name confidential]. Edited and formatted 80+ page formal report using Microsoft Word. Generated embedded Table of Contents. Microsoft Word 2007. (2008)
• Microsoft Word Editing: Irving Bible Church. Created class workbooks from instructor's outlines. Microsoft Word 2003/2007. (2007-2009)
• PowerPoint Presentations. Irving Bible Church. Edited, reformatted, and created new presentations from instructor's outlines. Researched and inserted graphics; designed graphics for presentations; optimized photos, fonts, and layout for readability. Solved version compatibility issues. Microsoft PowerPoint 2003/2007. (2007-2009)

Technical Writing Resume - Part 4

PROFESSIONAL ORGANIZATIONS

International Webmaster’s Association/HTML Writer’s Guild (IWA-HWG)
Internet Society (ISOC)
American Writers and Artists Institute (AWAI)

Past Affiliations:
Information Architecture Institute (IAI)
Society for Technical Communications (STC)
American Society of Indexers (ASI)
Writer's League of Texas (WLT)

Technical Writing Resume - Part 5

RECOGNITIONS

Certificate in Business and Technical Communications - Technical Writing
National Dean's List
Phi Theta Kappa International Honor Society
Who's Who in Executives and Professionals
Brainbench Certifications: Windows XP, Information Technology Terminology

Technical Writing Resume - Part 6

CONTACT INFORMATION