Technical Writing Services
...customized for your business!

If you want more information about my technical writing services, this page is for you.

Technical writing servicesWhat I Do

As a web-based documentation specialist, I write web content... instructional web pages, web-based help files, tutorials, downloadable user-guides, and search engine optimized (SEO) web content, which is what I like to call SEO technical writing.

If you are not a high-tech company, I can still help. I also write web content for businesses in other industries, such as automotive, manufacturing, and service-related businesses.

Would you like to see SEO technical writing in action?

Visit my instructional website, Word-Tips.com. This friendly website is geared toward novice to intermediate Microsoft Word 2007 users. Word Tips currently receives about 14,000 visits a month [May 2010 stats]. That free targeted traffic brings in a steady stream of work inquiries and advertising revenue.

I can do the same for you! Customers appreciate finding helpful web content that allows them to successfully use products without having to call technical support. Happy customers lead to repeat sales and word-of-mouth referrals!

Additionally, search-engine friendly content drives targeted traffic to your site, which brings potential new customers to you.

Web Content for IT Companies

Generally, I work with technology businesses, such as software developers, computer hardware manufacturers, IT consulting companies, or other computer related businesses.

These are the types of documents I write:

  • Tech related SEO web content
  • Software online tips and tutorials
  • Downloadable user guides
  • Web based help files
  • Informational web pages

I offer additional services that can be included in your project package or ordered individually. Your customized package includes as many or as few services as you need:

“Susan, you are a very savvy internet woman, loads of good ideas, and exceptionally helpful... Thanks for all your help!” [April, 2008]

Donna Fuller, Owner
NewFound Balance

  • Web content writing, rewriting
  • Keyword research
  • SEO and keyword editing
  • Web page editing
  • HTML / CSS coding
  • Web content consulting

When requesting technical writing services, please allow enough time for me to complete your project. I usually require a minimum of two weeks to complete small projects. Large projects can take several months or more to finish.

Consider me part of your team! I work with you, your web designer, production team, and subject matter experts to produce quality web content that brings targeted traffic to your website.

How to Hire Me

If you have never worked with a freelance consultant or writer before, you may be wondering how it all works.

The first step is to contact me for a consultation. I answer your questions and we discuss your needs.

Once I know we are a good fit, I may ask you to fill out a brief questionnaire. Then I need a few days to write a customized proposal and email it to you. The proposal outlines my work methods, the scope of your project, and my fees.

Please read my Technical Writing FAQ for details about scheduling, contracts, payments, and more.

Is your business located outside Dallas or Texas? No worry. I accept local and long distance clients. By using email, telephone, and fax, working virtually is no problem on most projects.

Are you ready to get started? Contact me for a consultation. Please use my contact form, or call me at 972-646-0515. If you are still unsure, contact me anyway! I will be happy to answer all of your questions about my web content and technical writing services.

Want to know more about me? You can find out more about my qualifications from my resume.